Privacy Policy

Introduction

This privacy policy outlines how we collect, use, and safeguard any information you provide when using this website. I am dedicated to ensuring your privacy is protected. If I ask you to provide certain information that can identify you, rest assured it will only be utilized in accordance with this privacy statement. Please note that I may update this policy periodically, so I encourage you to review this page regularly to stay informed about any changes.

What I collect

Information contained in any enquiry you submit to me. Including the following,

Name

Contact information including phone number & email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

For the list of cookies I collect see the “How I use cookies” section.

What I do with the

information I gather

I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

I may use the information to improve my services.

I may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, fax or mail. I may use the information to customize the website according to your interests.

Security

I am dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, I have implemented appropriate physical, electronic, and managerial procedures to safeguard the data I collect online.

Privacy

I are committed to protecting your privacy and ensuring the security of any personal information you provide. In compliance with UK data protection legislation, I will not share your personal information with third parties for commercial purposes without your consent. However, your name and delivery address may be shared with trusted partners for the delivery of goods and services. I implement strict security measures to prevent unauthorized access to your information.

Your legal rights

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data I hold about you and to check that we are lawfully processing it.

Request correction of the personal data that I hold about you. This enables you to have any incomplete or inaccurate data I hold about you corrected, though I may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask me to delete or remove personal data where there is no good reason for me continuing to process it. You also have the right to ask me to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where I may have processed your information unlawfully or where I am required to erase your personal data to comply with local law. Note, however, that I may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where I am relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where I am processing your personal data for direct marketing purposes. In some cases, I may demonstrate that I have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask me to suspend the processing of your personal data in the following scenarios: (a) if you want me to establish the data’s accuracy; (b) where my use of the data is unlawful but you do not want me to erase it; (c) where you need me to hold the data even if I no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to my use of your data but I need to verify whether I have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. I will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for me to use or where I used the information to perform a contract with you.

Withdraw consent at any time where I am relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, I may not be able to provide certain products or services to you. I will advise you if this is the case at the time you withdraw your consent.

I do not knowingly collect data relating to children.

No fee usually required. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, I may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, I may refuse to comply with your request in these circumstances.

I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.

How I use cookies

My website uses cookies to enhance your browsing experience. A cookie is a small file that requests permission to be placed on your computer's hard drive. It helps us analyse web traffic and recognize when you visit our site, allowing to tailor our services to your preferences. Cookies enable us to gather information about your likes and dislikes, ultimately us improve our website. Please note, cookies do not give me access to your computer or any personal information, except for the data you choose to share. You have the option to accept or decline cookies. While most web browsers automatically accept cookies, you can adjust your settings to decline them if you prefer. However, blocking cookies may negatively impact your experience on my site.

Links to other

websites

My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.